Meet The Board
Since 2007, Fran has been able to fulfill her dream as Lead Concierge at the Sonesta Philadelphia Rittenhouse Square, and as a proud member of Les Clefs d’Or USA. She has served on the Board of Directors of the Philadelphia Area Concierge Association as President, Treasurer and Philanthropic Director. Since 2017, she has served as the Director of Events. In 2012, Fran was awarded Where Magazine’s Key to the City, as the top hospitality professional in Philadelphia. Having traveled the world, she loves returning to her hometown of Philadelphia where there are always new restaurants, bars, and venues to discover and share with visitors to the city.
Vince is the Chef Concierge at 10 Rittenhouse Condominiums, having previously served as President since 2019. Prior to working at his present position, he worked for over 26 years at the original Four Seasons Philadelphia in the food and beverage division. “The pinnacle of my career with the Four Seasons was garnering multiple “4 Bell” reviews from local food writer Craig LeBan and achieving the very first “Forbes 5 Star designation” for service in the renowned Fountain Restaurant.” When the original Four Seasons announced its intention to close, he found a new home at 10 Rittenhouse as the Chef Concierge. As retirement from the hospitality industry looms in the distance, he is trying his hand at writing. Vince has two film scripts and three children’s books in the works. A quirky fact about him…”I’m a huge nerd with an impressive collection of comic books and action figures from the 1970’s to the present!”
Kerri Upton has spent her entire career at Four Seasons Hotel Philadelphia, having joined them in 2002. She’s held several positions throughout her time there and is most proud of her 10+ years as Concierge with 5 of them having been a member of Les Clefs d’Or USA. Her attention to detail and sheer passion for luxury hospitality are why she continues to be an important part of the association.
