PHILADELPHIA AREA
CONCIERGE ASSOCIATION

Rio Les Clefs d’Or Congress

Rio Baby! A dramatic start to an amazing week in one of the world’s most beautiful cities I recently returned home from the Les Clefs d’Or Pan American Congress in Rio de Janeiro. Originally scheduled for 2020, this was our first in-person meeting in over three years. Over 150 hotel concierges attended, from the US, […]

September 2022 Concierge Newsletter

Philadelphia is not bidding farewell to summer without a final fling to enjoy the warm weather. It will be gone before we know it. Labor Day Weekend 2022 This year its almost business as usual with the full return of some summer celebrations. The “Made in America Concert” will engulf the Eakin’s Oval area of […]

2019 “Best for Our Guests” Awards Announced

PHILADELPHIA (August 12, 2019) — The Philadelphia Area Concierge Association (PACA) which is the premier hospitality industry organization for professional concierges throughout the region, is proud to announce the 2019 The Best for Our Guests award winners, honoring those restaurants, services, retailers, tour companies and attractions which have provided the utmost in customer service and unparalleled experiences for […]

Les Clefs d’ Or Cannes Congress

In March, Fran Nachman, Director of Business and Social Events, attended the international Les Clefs d’ Or Congress in Cannes, France. She even got to walk on the same red carpet used for the film festival. She also traveled to Paris and while there visited Notre Dame two weeks before the tragic fire.

2017 Key to the City Award Winner is…..

MIMOZA XHORI!! Congratulations to the PACA’s very own Mimoza Xhori for winning the 2017 Key To The City award! Mimoza has been a concierge for over 21 years and is an asset to our organization.

Parks on Tap 2017

Fran Nachman, our Director of Business and Social Events, attended all 20 Parks on Tap sites this year. Born and raised in Philly, she had the opportunity to visit parks she had never been to previously. For their dedication, she and her boyfriend David, were awarded a t-shirt! Check out some of their pictures.

The PACA Announces the Best for Our Guests in 2017

The Philadelphia Area Concierge Association (PACA), a premier hospitality industry organization for professional concierges throughout the region, is proud to announce the winners of its 2nd Annual Best for Our Guests awards, honoring those restaurants, services, retailers, tour companies and attractions which have provided the utmost in customer services and unparalleled experiences for the guests, […]

Monument Lab Kickstarter

In the fall of 2017, Mural Arts Philadelphia will work with curators Paul Farber and Ken Lum, along with 21 emerging and world-renowned artists, to bring a series of temporary public artworks to Philadelphia for Monument Lab. Monument Lab will use art to activate public space, to offer justice to underrepresented voices, and to unearth […]

The PACA Welcomes New President: Eugenio Martinez!

Eugenio Martinez currently serves as the Lead Concierge for the Residences at the Ritz-Carlton in Philadelphia, PA. He has been with the company since November of 2008 where he started as a Concierge. Through his hard work and dedication, Eugenio has earned numerous awards over the years. In addition to Lead Concierge, Eugene works as […]

The Philadelphia Area Concierge Association announces its 2016 “The Best for Our Guests” Awards Winners

PHILADELPHIA (August 9, 2016) — The Philadelphia Area Concierge Association (PACA), which is the premier hospitality industry organization for professional concierges throughout the region, is proud to announce the winners of its 2016 The Best for Our Guests awards, honoring those restaurants, services, retailers, tour companies and attractions which have provided the utmost in customer services and unparalleled experiences […]