Our PACA President, Fran Nachman, recently traveled to Dubai for the UICH Les Clefs d’Or World Congress meeting. As a member of the Clefs d’Or, Fran brings a wealth of knowledge to our organization and is always on the lookout for opportunities to better her knowledge of the hospitality profession.
Fran attended her first national congress in Chicago, followed by Dallas in 2014 for the Leadership Conference. Traveling to an exotic location like Dubai was an exciting way for her to experience her first international congress.
While in Dubai, Fran focused on networking learning new skills from both the speakers as well as from the finest concierge in the world. As the Lead Concierge at the Sonesta Hotel and President of the Philadelphia Area Concierge Association, Fran strives to provide the highest level of service to guests (and our city).
Fran takes a well deserved walk on the Red Carpet:
The concierge take a break from the action with a group photo: